April 2025

The Impact of Artificial Intelligence on Casino Operations

Artificial intelligence (AI) is transforming the casino field by enhancing operational efficiency and enhancing customer experiences. In 2023, a report by Deloitte noted that AI technologies could increase revenue by up to 30% for casinos that efficiently adopt them. AI is used for various uses, including customer service chatbots, personalized marketing, and fraud identification. One …

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The Evolution of Casino Loyalty Programs

Gambling loyalty programs have transformed the method participants interact with gaming venues. Initially started in the 1980s, these programs aimed to honor regular guests with advantages such as gratuity dinners and hotel visits. Today, they have developed into advanced structures that observe participant behavior and choices, providing customized benefits that boost the overall gaming interaction. …

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